Terms & Conditions

About Us:
S-CAN 3D Ltd is completely dedicated to your total satisfaction. If you have any suggestions or comments, please email us using the link on the ‘Contact’ page.

Registered Address:
S-CAN 3D Ltd
Bunns Bank Industrial Estate, Attleborough, NR17 1QD, United Kingdom
Phone: 01953 455551
Email: sales@s-can.co.uk
VAT Registration Number GB 640 4377 51
Company Registration Number 5254582

Trading Names:
DSN Classics

Making A Purchase:
Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on the basket icon and you will be asked for a few details that we need to be able to complete the order. You have the choice of completing your purchase as a guest or generating an account. If you generate an account, you will be able to checkout quicker with future orders and have access to your purchase history.
We accept most major credit and debit cards. If you are outside the UK, place your order and your credit card company will convert the transaction to your local currency. We also accept PayPal payments. Simply make your choice in the checkout.
Although we aim to maintain stock of all items shown on the web site, there will be occasions where an item is out of stock. In this event, we will advise the expected despatch schedule. You can then choose to either wait for the complete order to be shipped, or cancel the unavailable item, so we can ship the remainder.

For delivery terms, please see here.

Tax Charges:
Our site auto detects your location and displays pricing as inclusive if you are in the UK or exclusive if you are outside the UK.
Deliveries outside the UK may be subject to local import duty and will incur local VAT charges. You should contact your local Customs office for details.

Credit Card Security:
After placing an order, you will be taken to our merchant services provider (Stripe). Your details are encrypted using industry standard SSL encryption. We never see your card details.

We only sell products that we believe represent good value for money. If you do experience problems with any product supplied by S-CAN 3D, please contact us. We will happily arrange for replacement where appropriate.  We value feedback from users of our products. If you have any comments (good or bad!) about anything we supply, please let us know. It helps us to help you.

Cancellation and Returns:
You have the right to cancel your order at any time up to 14 days after the order is placed, unless this is exceeded by the Distance Selling Directive. However, S-CAN 3D is a customer service orientated company and should you wish to return goods after this period, please contact us and we will do our best to help. In all cases where the goods supplied are correct and not faulty, the carriage charge is not refundable and any return carriage is the responsibility of the customer. Should the order be cancelled prior to S-CAN 3D sending the goods, we will refund the entire value of the order, including carriage charges.

We will not accept returns of correctly supplied goods if they are special order or unique to the customer.

Your rights to return goods are protected under the EU Distance Selling Directive which can be found at https://www.legislation.gov.uk/uksi/2000/2334/contents/made
There is an amendment to the act here: https://www.legislation.gov.uk/uksi/2005/689/contents/made

Privacy Policy:
S-CAN 3D Ltd do not disclose buyers’ information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.

We use temporary ‘session cookies’ on this site to allow the it to ‘remember’ the items you put in your ‘shopping basket’ and your progress through checkout. When you leave our site and close your browser, the browser deletes these cookies. We also use anonymous web statistics to help us improve the way the site works and make it easy to navigate. The statistics are provided by Google Analytics which also uses cookies. This information is general in nature and completely anonymous. At the time of writing this, the Information Commissioners Office (responsible for enforcing cookie regulations in the UK), uses Google Analytics in the same way we do.

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